Distance Sales Agreement

Last updated: 31 October 2026

1. Parties

Seller
appi.tr
Email: [email protected]

Buyer
The person named in the order form, with the contact details entered at checkout.

2. Subject

This agreement sets out the rights and obligations of the parties under the Turkish Law on the Protection of Consumers (Law No. 6502) and the Regulation on Distance Contracts, in relation to the sale and delivery of the product ordered by the Buyer through appi.tr.

3. Product and price

The type, quantity and price of the product are stated in the order summary shown before payment and in the order confirmation email. Prices are in Turkish lira (TRY) and include VAT where applicable.

4. Payment

Payment is made by credit or debit card through iyzico. The Seller does not see or store full card details. The order becomes binding when the payment is authorised.

5. Digital delivery

All products are digital and are delivered electronically: access or the licence key is sent to the email address given at checkout, normally within minutes. Nothing is shipped and no shipping fee is charged. Details are set out in the Delivery and Returns policy.

6. Right of withdrawal

The Buyer may withdraw within 14 days of the purchase without giving a reason, by notifying the Seller at [email protected]. The Seller refunds the price within 14 days of receiving the notice, using the original payment method.

In line with art. 15/1(h) of the Regulation on Distance Contracts, the right of withdrawal does not apply to digital content delivered immediately and used with the Buyer's prior consent, or to services fully performed with that consent. The Buyer confirms this consent at checkout.

7. Obligations of the parties

• The Buyer provides accurate order and contact details and pays the stated price.
• The Seller delivers the product as described and provides support for the licence period stated at checkout.
• The Seller is not liable for delays caused by incorrect details supplied by the Buyer.

8. Complaints and dispute resolution

The Buyer may submit complaints to the Seller at [email protected]. Where a dispute cannot be resolved, the Buyer may apply to the Consumer Arbitration Committee or the Consumer Court at the place of residence or where the purchase was made, within the monetary limits set by Turkish law.

9. Evidence and records

Order records, invoices and payment confirmations kept by the Seller constitute evidence in disputes. The Buyer accepts that electronic records are valid evidence.

10. Governing law

This agreement is governed by the laws of the Republic of Türkiye. The Buyer's mandatory consumer rights under Turkish law are not affected by any term of this agreement.

11. Acceptance

The Buyer confirms having read and accepted this agreement before completing the payment.